Fly Bali Heli and/or the pilot in command shall have the final authority on whether or not any flight shall be undertaken, the suitability of landing and take-off areas, the loading of the aircraft, the carriage of passengers if they are behaving in an odd or offensive manner and all other factors which in their opinion affect flight safety. Customers shall accept all such decisions as final. The pilot may order the Aircraft grounded if, in his/her opinion the aircraft is not in a condition to fly, the weather is not suitable for flying, or for other reasons of safety the flight should not proceed. Fly Bali Heli shall not be responsible for any loss, claim, cost or expense occur as a result of any decision made by Fly Bali Heli or pilot in accordance with this clause.
Fly Bali Heli utilizing a helicopter registered under PT. SMART CAKRAWALA as the Air Operator Certificate all of the Helicopter Services are subject to the provisions of the Statutory Requirements and the applicable Smart Cakrawala Operation Manual. Fly Bali Heli shall not be liable for any delay, failure to provide or part performance of any Helicopter Services by reason of those requirements.
Customers shall acknowledge that the DGCA of Indonesia has the right to revoke, suspend or cancel permissions, approvals or certifications for the operation of the Aircraft and in respect of the provision of the Helicopter Services. Customers and Clients shall use its best endeavor to comply with the requirements or conditions imposed by the DGCA of Indonesia.
Payload limitation & maximum number of passengers is non-negotiable. Flight is not allowed to operate if the payload is exceeding the maximum capacity. A total payload limitation applies for total passengers and luggage.
Maximum 4 passengers with maximum payload up to 370 kg for passengers and luggage.
No smoking or consumption of alcohol is allowed on board the helicopter.
Fly Bali Heli reserves the right to use passenger photos for Fly Bali Heli social media purpose with your consent.
Fly Bali Heli reserves the right to deny boarding or refuse the carriage of any person and reserve the right to back to heliport if the condition present an actual or potential safety hazard or risk (including but not limited to impairment and intoxication from alcohol or drugs) to our passengers, crew, staff or property.